W T F

Some of my favourite quotes at all times: After Monday and Tuesday, the rest of the week says W-T-F.

I firmly believe that your attitude decides how your day should be. But it does happens that some days are simply worse than the rest of other days, and we shall call it the terrible, horrible, no good and very bad day. I know someone has turned this into movie.

I have a terrible, horrible, no good and very bad week that I called a “W-T-F” week. Obviously, it stands for Wednesday – Thursday and Friday, in case you wondered.

Well I am a hotelier where getting feedback is a fundamental part. I am no longer surprised getting complaints from people so I am not here to talk behind my clients’ back. But I did meet some ugly clients over the past week: not so much about the ugly look (although there are some visually not-so-pretty ones) but mainly about the ugly manners and how they abused us as service providers and abused my colleagues.

Having said that, I don’t know how should I feel, I got angry for a second then I decided that I should not get angry anymore if we all know deep inside, everything happens for a reason: Many people lack of education no matter what age or what degrees that they have at hands; some people are treated the way they are normally treated and that they are too ordinary to know… And that is a terrible, horrible, no good and very very bad consequence…